Job Description

Kovacs Construction is a South-East London based family business who deals in both the Commercial and Residential sectors. Within the property department, we primarily deal in Residential Developments and Conversions, residential Construction. We are looking for an experienced Customer Care Manager.

Day to day duties will involve the following:
- providing excellent customer service to all of our future, current and existing clients
- based over more developments (3-4 sites daily) - travelling to from
- conducting home demonstrations
- snagging newly build properties
- key handover
- forming a strong relationship with the construction teams in order to keep up to date with the progress of the build
- evaluating progress and feeding back to Executive Manager.
- dealing with escalated customer complaints
- communication with customers via email and over the phone
- ensuring that repair works are completed quickly and up to high standards
- ensuring adherence to all health and safety standard and reporting issues.
- familiarity with quality and health and safety standards.
- outstanding communication and negotiation skills.
- excellent organisational and time-management skills.
- team player with leadership abilities.

Great jobs for great people


A small independent family business who offer tailor-made service to each client requirements. The company realise that their biggest asset are the people that work for them and as a result offer flexible working arrangements and multiple staff perks.

Competitive Salary dependent on experience

Bonuses will be available on performance and customer feedbacks

Company Vehicle (after 6 months length of workmanship)

Monthly team get-togethers (guaranteed fun)

25 days paid holiday

Christmas Partee - A gorgeous evening. The finest drinks, awesome live music and amazing entertainments

Job Requirements

You will need to have at least 3 years of experience working in the construction industry.
Have good knowledge of the construction build industry, snagging and identifying defects.
As you will be required to travel a lot to construction areas, clean Driving Licence Holders ought to apply.

No Data uploaded...
Allowed formats: pdf, doc, docx (Max. file size: 15MB)

By submitting this contact form, you understand and accept your data will be used to contact you about your enquiry. We won’t spam you with frequent and annoying emails; we treat your data with respect.
See our Privacy Policy.